Blue Origin Employees, 100 Facts About Scorpio Female, Articles G

Frequently Asked Questions - GOTRAX Official Site GoTrax G4 Commuting Electric Scooter w/ 25mi Max Operating Range & 20 Firstly, you can check out the common troubleshooting tips we have provided, or check the indications specific to your particular model of Gotrax hoverboard here. When you connect the charger to the hoverboard it will turn red to let you know it is charging. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Reattach the console/head unit by sliding it back into place. I try and ride economical to maximize range and durability. GoTrax G2 Scooter E3 Error Troubleshooting - Part 1 Thrifty Tool Shed 31K views 1 year ago Trying to Fix - GoTrax GXL Scooter - Randomly Stops Working Fix It 4.7K views 4 months ago Why. As you can see here I was able to do it with my fingers. Hmm, I'm thinking I have one of the old GoTrax GXLs (bought it last year). Error Codes These codes will pop up over your console's display when there are issues within your electric scooter. 21E, 22E, 25E, and 30E - Replace console to fix error code. Set the battery to the side for disposal. There are many possible reasons why your Gotrax hoverboard is not balancing. This is a few specific actions that act as a reset for your board and can fix many common issues. In this video we take a look inside a GoTrax G2 Scooter. %PDF-1.4 % 2 Scooter are completely unusable.Which is now costing us additional money as it was the primary method to get to work. Circuit breakers are usually on the outside of the scooter. Check the lights, the brakes, and all the features, and make sure they are all working properly. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Use a can of compressed air to clean out any dirt and debris that may be stuck in there. Shop safe on GOTRAX Official website. Learn more about your GOTRAX from full overviews and specs to troubleshooting. Repair frozen GOTRAX GXL V2. Check Out Our Guide! Fuses are usually located on the outside of the scooter, or under the footplate in the wiring harness near the battery pack. GoTrax electric scooters are a popular choice for commuters, recreational riders, and kids alike. Many hoverboards will typically also beep when they reach maximum speed, if they are tipped too far forward or backward or if they reach too steep of an incline. Gotrax scooter not charging? I continue to struggle with GOTRAX's customer support team. To power the headlight on or off, press the red button for 1 second while the scooter is powered on. But when I press the throttle, nothing happens. If your Gotrax scooter wont turn on and your battery is fully charged, check that your power board isnt damaged. The GMAX is one of our most powerful electric scooters to date. Though I realize the limits of a $250 scooter I am researching a longer range one for my commute to work. Edit : Ver: 1 purchased early June 2019 Not sure why all the downvotes. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. Do you think most of the lower-priced scooters are having these problems? Has been extremely slow to respond with replacement parts. Down a hill I got up to 19 mph on the speedometer. On that same hill last week I got about 16 top speed. If the wheel spins only when the battery charger is plugged into the scooter then the . Electric Scooter Troubleshooting | E-Scooter Repair Guide - Gear Honest Best 10 Electric Scooter Helmets That You Can Purchase For Safety, Best 10 Electric Scooters on Hills If You Live In A Particularly Hilly Area, Best 10 Long Range Scooters For Those Long Commutes 2021, Best 5 Locks To Keep Your Electric Scooter Safe. (Be sure to follow local laws and regulations when disposing lithium ion batteries), While the battery is out, it is a great time to check the connections at the bottom of the tiller. Should you see any of these error codes turn off your electric scooter and DO NOT RIDE it and contact GOTRAX Customer Service here. GoTrax V2 Not Working : r/ElectricScooters - reddit.com This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! 110 0 obj <> endobj xref We appreciate you customer service and willingness to do the right thing! When GOTRAX GXL V2 is powered on press and hold Power Button for 5 seconds. Beeping can also indicate uneven pressure on the hoverboard sensors. These codes will pop up over your console's display when there are issues within your electric scooter. Thus can not charge scooter. This guide acts as a resource for GOTRAX users looking for a fast and efficient way to troubleshoot possible error codes that may occur on your Electric Scooter or Hoverboard. Reply, Is it possible to order the Tiller on its own for a gotrax GXL2..my broke in half and I need a replacement. If there is, youll need to buy another one and replace it. If all of them work normally, then you need a new charger. Resolved through warranty, in the mail. 0000003099 00000 n It's Sept 21st and my issues are still not resolved nor are my friend's issues (from the beginning of the thread). If it is not at or above the proper Voltage after recharging for 8 hours then it may need to be replaced. For further repair and troubleshooting help please visit our repair help area. GOTRAX GXL V2 Commuting Electric Scooter - Black $379.99When purchased online Out of Stock About this item Highlights Speeds up to 15mph Up to 12 miles on a single Charge 8.5" PNEUMATIC TIRES Hand Brake Reinforced frame support riders up to 220 lbs Specifications Dimensions (Overall): 14.9 Inches (H) x 7.8 Inches (W) x 39 Inches (D) Many hoverboards will typically also beep when they reach maximum speed, if they are tipped too far forward or backward or if they reach too steep of an incline. $799.00. Create an account to follow your favorite communities and start taking part in conversations. I've had it for a full month now but never knew how to. This is one of the most common problems we hear about, so it's always worth checking first. Press question mark to learn the rest of the keyboard shortcuts. You can recalibrate your Gotrax hoverboard by following the instructions above. Hope you find this video helpful and thanks for watching.Amazon Link to Similar Thumb Throttle to GoTrax G2 if needed:https://amzn.to/3H2eND8Amazon Affiliate links to some of my favorite Tools/Items if interested:Any links you click on helps support the Channel and I greatly appreciate it!Link to DeWalt Cordless Gyroscopic Screwdriver if needed:https://amzn.to/311yacxhttps://amzn.to/35TETZBLink to DeWalt 8V Battery if needed:https://amzn.to/3r9ZiB2Link to TOMLOV 7\" Microscope if needed:https://amzn.to/3GRgOCULink to Andonstar 407 if needed:https://amzn.to/30m3otPLink to SKIL Screwdriver if needed:https://amzn.to/36UgtgvLink to 200MHZ Rigol DS1202Z-E scope if needed:https://amzn.to/35UVTLILink to Aven Soldering Iron if needed:https://amzn.to/388aVziLink to Weller 200W Iron if needed:https://amzn.to/30nzhT2Link to Hakko Iron if needed:https://amzn.to/36TDWyvLink to 858D Hot Air Station if needed:https://amzn.to/2NnBsR2Link to Desoldering Gun if Needed:https://amzn.to/2SOTVIMLink to M12 Cordless Soldering Iron if needed:https://amzn.to/35XiFCpAmazon Link to Heavy Duty OLFA knife with Locking blade if needed:https://amzn.to/3EjiYZwLink to Board Holder if needed:https://amzn.to/3881akALink to Flexible hose arms for helping hands if needed:https://amzn.to/2TpkuFCLink to Extra Long Security bits if needed:https://amzn.to/2No9gxhLink to Uni-T 0-30V 0-5A Power Supply if needed:https://amzn.to/2u3euaULink to Similar to Drok DC-DC Converter if needed:https://amzn.to/3eUJZYkLink to GM328 if needed:https://amzn.to/30rBFrJLink to Drok 5A DC-DC Converter if needed:https://amzn.to/2O6ZGT7Link to Yeeco 5A DC-DC Converter if needed:https://amzn.to/3egOi1XLink to WD-40 Contact Cleaner (Plastic Safe):https://amzn.to/2Yjo6e5Link to 150W Electronic Load Tester (Capacity Tester):https://amzn.to/2NZ4fz5Link to Longrunner Component Tester if needed:https://amzn.to/3lXrZ1vLink to FlirOne USB C if needed:https://amzn.to/36VX1jniOS version:https://amzn.to/2NqAP9qLink to Rigol DS1102E Scope if needed:https://amzn.to/35UVLvILink to 3/4\" Heat shrink if needed:https://amzn.to/3bxqoMDLink to 1\"x 36yds Kapton Tape if needed:https://amzn.to/2RH67ybLink to 3M 69 3/4\" High Temp Glass cloth tape if needed:https://amzn.to/3fBt3Xz--------------------------------------------------Link to MESR-100 if needed:https://amzn.to/2RkcfbdLink to BK Precision 879B if needed:https://amzn.to/36Q2Y1gLink to Atlas ESR-70 if needed:https://amzn.to/2QR1z4WLink to Atlas DCA55 if needed:https://amzn.to/2RhrcuPLink to Fluke 376FC if needed:https://amzn.to/30w1uqRLink to Andonstar 302 Microscope if needed:https://amzn.to/38hMO1dLink to Smart SMD Tweezers if needed:https://amzn.to/2TTkkcrLink to 30A Battery Protection Board LV Cut-Out if needed:https://amzn.to/3w0wxuB---------------------------------------------------Link to DM18RL Adapter for Ryobi Tools if needed:https://amzn.to/30mVaSjLink to Yeeco 75W DC-DC Converter if needed:https://amzn.to/2NGOAB9Link to M18 Adapter W/USB if needed:https://amzn.to/2uPhgBeLink to XT-60 Connectors if needed:https://amzn.to/384nGe2Link to AST Labs Heavy Duty Jumpers if needed:https://amzn.to/2FRRdviLink to Tite Reach if needed:3/8\" only: https://amzn.to/3ab8U7a3pc set: https://amzn.to/2sqU77p Looking For The Best Lock For An Electric Scooter? If it does not change to red when you plug it into your hoverboard, your issue could lie in the charging port. In this video we take a look inside a GoTrax G2 Scooter. The motor does make some noise when first accelerating but goes away. Roller Blades/Bikes. Grab the new battery pack and ensure that your are installing the battery pack correctly. Many Gotrax hoverboard models have a battery indicator light to also indicate your hoverboard needs to be charged. 0000017087 00000 n hb```b``b`B uHGC@Z&yn)~v@P U I=@:Yg'j][ 3JSK>X~3S$)-BKD'y&Mj<>#2&w+[2DS/4dN P]-zWi^3wXBK Using caution, grab the top of the battery and begin to lift it out of the tiller. Gotrax GXL v2 problem : r/ElectricScooters - reddit Missing tire extension - poor quality control. This may be caused by several factors, but luckily there are solutions to all of them. Knowing how to read a wiring diagram can also be helpful when troubleshooting or making repairs. GoTrax V2 Not Working. Can't get the scooter to start. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. The tiller is constructed differently bc in the elite, the brake wire runs through the inside of the tiller, whereas in the xr and ultra, the brake wire runs on the outside of the tiller. While they are a fairly new technology, they are rapidly growing in both popularity and their abilities to manage different terrains and new technologies. I finally received the replacement parts. Need help troubleshooting a scooter issue? This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! Max speed: 7.5 MPH. Aug 15, 2020 Back wheel brake mis-aligned. 0000002170 00000 n will respond to the email but the response itself is not helpful). Gotrax Gxl V2 Commuting Electric Scooter - Black : Target As usual with every GoTrax scooter, you get a 30-day return period, and a warranty period of 90 days. Here is a link to find the manual for your Gotrax hoverboard. Scooters, tricycles, and other battery-powered vehicles are a great way to exercise and enjoy outdoor fun on a budget. The last communication I received from Gotrax instructed me to mail back all the broken parts they sent to me at my cost before they will continue helping me. This scooter is giving a E3 Error code and the manual simply states to replace the console. - Easy fix. If still showing error code, contact Customer Support for assistance. Returned the v2 and are now trying a m360 instead /crosses fingers. We show a quick view of removing the console, console disassembly as well as troubleshooting the signals to the Console control board from the Throttle Hall Sensor. A revolution is on the way - and Electric Scooters are leading it! GOTRAX sent me a battery and a replacement handle bar. If this does not work, replace the console. Range: 4 miles (est) Max. Hold down the power button for 10 seconds. TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph. Fix Water Leaking From Air Conditioner. Electric Scooter and Bike Troubleshooting Repair Manual - Motor Does Include an image for extra impact. No. Disconnect brake cable (Handbrake Edition Only), Reconnect the brake line (Handbrake Edition). Got stranded away from home and had to push it home in this mode which was super difficult and frustrating. We'd simply like our problems fixed but also do not want others to experience the frustration and inconvenience this has caused us. If the unit has the handbrake, now is the time to reinstall the brake line to the hand brake. Check which of them the problem is and get it fixed immediately. Cruise control automatically goes on every time when riding. EXTRA FEATURES- Get the free app to choose between 3 different ride modes, track travel time and distance, share your activity with friends, and more. I've had mine for almost two weeks now, and have not experienced these issues. If you run into any issues I recommend reaching out the customer service/ technical support for further assistance. Gotrax GLX V2 Folding Issues | Fix for Opening or Locking Issues Watch out world! Yes I had my second issue within 17 business days of receiving the scooter. A leading manufacturer of Electric Scooters, hoverboards and e-bikes. Firstly, you can check out the common troubleshooting tips we have provided, or check the indications specific to your particular model of Gotrax hoverboard here. What if the part I ordered did not solve the problem? Codes often have simple solutions and we are here to assist. Post adapter arcing when plugged in. EDIT 3/31/21: GoTrax has fixed our issue and have replaced the faulty scooter. New Safe Step Technology - Both feet must be placed on the . {k-m3gKjx Kick stand wobbly. Gotrax has also added a longer battery life. Further, the locking pin is completely . I have had it for over a month now and have had zero problems with it. 0000047449 00000 n Odometer not working. 0 - Normal StatusE02 - BrakeE03 - Power Assist sensor failureE06 - Cell Under VoltageE07 - Motor FailureE08 - Handlebar FailureE09 - Controller FailureE10 - Communication reception failureE11 - Communication sending failureE12 - BMS Communication failureE13 - Headlight failure. The problem with your Gotrax scooter may be a loose connection or a dirty charging port. A fully charged battery will have between 36 and 42 volts. I cant find anyone who sells them including the gotrax website, acisneros0873 - What did the brake pad rubbing sound like? Pressing on button does not illuminate the display nor does the throttle have power. . EXTRA FEATURES- Get the free app to choose between 3 different ride modes, track travel time and distance, share your activity with friends, and more. In the next video we will show the complete repair, reassembly and testing. It's a 36V 6 Ah battery that offers higher performance. Back fender completely broken off, bottom screw plate snapped. They can be reached at gotrax.com TROUBLESHOOTING This scooter is covered by a 90-day manufacturer's warranty that covers Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. Using the 4mm Allen wrench, remove the two screws and locking hook that are used to secure console to the tiller. Subscribe to my Channel https://bit.ly/2ShKGSm In today's video I show you how to fix the two common issues with the GoTrax GXL V2 Electric Scooter, which are not being able to open it. trailer <]/Prev 856594>> startxref 0 %%EOF 129 0 obj <>stream 0000007190 00000 n In my case, when I got a new Gotrax scooter, it did work fine in the beginning. Here is a simple video demonstrating how to change the battery in a hoverboard if you have determined that is your problem. Only tools required are the 4mm Allen wrench and a set of pliers. Anyone familiar with modern technology knows the healing properties that come along with turning something on and off. Find your product below and click the link to be directed to the specific information for troubleshooting. Easy fix but annoying. When the scooter is powered on, press the power button 3 times to switch the speed unit display. You can contact Gotrax to get more information, talk about your warranty or learn about repair options. Home. It is possible to check the voltage of your battery using a voltmeter. Turn the key or power switch on and engage the throttle all of the way. My GoTrax (about 5 months old) started acting weird today. Between our 4 scooters, we have many minor quality issues and a few major manufacturing issues. A fully charged battery will have between 36 and 42 volts. Apr 15, 2021 2) You are using an outlet with a higher voltage than what is recommended for fast charging. Is a fire hazard. Make sure the thread part of the console aligns with the drilled holes for the locking hook and gently press down to ensure the console is secure on the battery. Most electric scooters with old or worn out battery packs will operate with a very small amount of power when the battery charger is plugged into both the scooter and the wall at the same time. 0000000016 00000 n 0000001444 00000 n Turns on but shows zeros no matter what. Recommended rider age . Visit our Battery Pack Load Testing Guide. . Even if you've just ridden it, the battery may not be sufficiently charged. It will display all specifications more visibly. Power completely shuts off while riding. E1 - Communication FailureE2 - Brake Lever FailureE3 - Handlebar FailureE4 - Motor FailureE5 - Controller/Body End Failure. Lift or block the scooter's rear wheel off of the ground and plug the battery charger into the scooter and the wall. 0000002873 00000 n You will see the LED lights start to flash. 0000006755 00000 n Gotrax gxl v2 won't power on : r/ElectricScooters - reddit Battery Pack Ride Time Estimation Calculator, Basic Electric Scooter & Bike Wiring Schematic. I kicked off the odometer began registering speed. Make sure that these are not punctured if they are air-filled. ESn^;*43x"Ir~\+RCe&1OkX2G0Y=wIdiFS 3. But some parents may balk at spending more than $100 on an electric scooter. . One of the best ways to limit interruptions in your riding is to familiarize yourself with the owner's manual before riding your self-balancing scooter for the first time. Gotrax recommends 3-4 hours for charging time. 0000000696 00000 n error: There is a groove at the bottom of the battery that must align with the motor adapter in order to supply power to the motor. EDITED TO ADD ON 3/24: GoTrax has reached out to me with a solution. Next, check to see if there is any damage to either end of your scooters charging cable. Electric Scooters are ridden standing up and have 2 inline wheels for maximum speed, size and portability. IT GOES ON AND ON The powerful lithium-ion battery has a long lasting charge, keeping the V6 going for up to 15 miles. Use caution as extreme force may damage your scooter console or battery connections. When you connect the charger to the hoverboard it will turn red to let you know it is charging. E10, E11, E12 - Contact GOTRAX Customer Support. Here is a link to find the manual for your Gotrax hoverboard. This is a few specific actions that act as a reset for your board and can fix many common issues. Theres a good chance that you are charging your scooter but not getting a charge because there is something wrong with your wiring harness. We would be more than happy to help you by providing troubleshooting steps and also any replacement part needed if you are still under our warranty period. Find helpful customer reviews and review ratings for Gotrax Vibe Electric Kick Scooter, 6.5" Foldable Commuting Scooter for Kids 8-15, 12 MPH & 7 Miles Range E Kick Scooters for Kids, Teens, Boys and . E07 - Replace Motor or Motor Wheel Assembly. The GOTRAX Electric Scooter Troubleshooting Guide Here is a simple video demonstrating how to change the battery in a hoverboard if you have determined that is your problem. After recharging test the Voltage of the battery pack to make sure it is at the proper Voltage. They did not respond for 3 days, then said I was outside of the 30 days window which was untrue based on when I filed my request but true based on when they responded. Easy Fix but time consuming. There are common reasons why any brand of hoverboard may be beeping, and also reasons that may be particular to your model of Gotrax hoverboard. Gotrax scooter doesn't work - YouTube 0000256654 00000 n Amazon and the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. I do hope that the company learns to become more responsive and make these problems rightthats no way to stay in business. If you experience problems with any of these models of e-bike file a claim below. - Very dangerous as you can be cruising along and the motor completely shuts off. `f25Jz>`lf(< @%-vCN Sometimes the brake switch becomes defective and locks into the on position which makes the speed controller turn off the motor. Some scooters need to be pushed to walking speed before they will turn on - this is a safety feature to prevent them from being accidentally started by leaning on the throttle when not riding the scooter. Of course, you could also have an issue with your battery. Here at BestERide we have compiled some of the most common issues found with GoTrax hoverboards and how to solve them. Often when there are small issues like this with your hoverboard, it simply means it is time to recalibrate. Its possible the quality slipped with the V2, but they are basically the same scooter. The scooter is barely accerlating (I can only get it up to 7 or 8 mph on a flat surface and not over 3mph on even . Has expected us to be scooter technicians to diagnose the problems. GXL V2:Learn more about troubleshooting the GXL V2 [Here], Apex: Learn more about troubleshooting the Apex [Here], G2:Learn more about troubleshooting the G2 [Here], XR Elite: Learn more about troubleshooting the XR Elite [Here], XR Ultra:Learn more about troubleshooting the XR Ultra [Here], G4: Learn more about troubleshooting the G4 [Here], All Scooters: How to Change your Electric Scooters Brakes [Here], Hoverboard(s): Learn more about troubleshooting your hoverboard [Here], How to Ride your Hoverboard Walkthrough [Here], Shift S1:Learn more about troubleshooting your Shift S1 [Here], EBE1:Learn more about troubleshooting your EBE1 [Here], EBE2:Learn more about troubleshooting your EBE2 [Here], EBE4:Learn more about troubleshooting your EBE4 [Here].